What is your minimum order quantity (MOQ)?
Our standard MOQ is 5 pieces. However, we accept sample orders to help customers evaluate our product quality before moving to full production.
What is your sample policy?
We can supply samples if we have parts in stock, but customers are responsible for the sample and courier costs.
Do you test your goods before delivery?
Yes, we perform 100% testing on all products before they are dispatched to ensure optimal performance.
Can you provide customization?
Yes, we offer customization services tailored to your specific technical requirements and needs.
What kind of after-sales service do you provide?
All products undergo strict inspection. Branded products include a 12-month warranty, 24-hour support, and professional technical guidance for installation.
What are your typical delivery times?
Standard items usually ship within 3 to 7 days after payment. Bulk orders typically require 15-30 days, depending on the items and quantity.